Accessibility Statement

Last updated: 07 November 2025

Digisoul is committed to ensuring that our digital services are
accessible to everyone, including people with disabilities. We strive to
conform to the Web Content Accessibility Guidelines (WCAG) 2.1 level AA,
as incorporated in the technical standard EN 301 549【382887034600027†L346-L355】.
Providing an accessibility statement helps demonstrate this commitment and
informs users about our accessibility efforts【789731180207669†L64-L83】.

Measures to support accessibility

To achieve accessibility on our website, we undertake the following measures:

• Assign dedicated staff to coordinate accessibility initiatives.
• Provide accessibility training to content authors, designers and developers.
• Add alt text to all informative images and ensure decorative images are properly marked.
• Maintain a logical heading structure (h1–h6) to support screen‑reader navigation.
• Ensure sufficient colour contrast between foreground and background elements.
• Design interactive elements (links, buttons, forms) to be fully keyboard accessible.
• Include “skip to content” links and ARIA landmarks for easier navigation.
• Provide captions or transcripts for audio and video content.
• Regularly test pages with automated tools and manual evaluations by users with disabilities.

Conformance status

We aim for the entire website to be fully compliant with WCAG 2.1
level AA. Some parts of the site may not fully meet these standards yet. We
will update this statement as improvements are made.

Known limitations

We are aware that some areas of the website may still present barriers. Our
current known issues include:

• Some images lack descriptive alternative text. We are adding this content in future revisions.
• Older downloadable documents (e.g., PDFs) are not yet available in accessible formats.
• Certain videos do not have captions or audio descriptions.
• Interactive graphs and charts rely on colour alone to communicate information.
• Animations and parallax effects may not be fully controllable with keyboard commands and could cause discomfort.

We plan to resolve these issues by the end of 2025. If you encounter an
accessibility problem not listed here, please contact us.

Feedback and contact information

Your feedback is important in helping us improve our accessibility. If you
encounter accessibility barriers or need information in an alternative
format, please contact us:

• Email: accessibility@digisoul.io
• Phone: +201 000 209 111

We aim to respond to feedback within 15 business days【382887034600027†L367-L379】.

Compatibility with browsers and assistive technology

Our website is designed to be compatible with recent versions of major
browsers (Google Chrome, Microsoft Edge, Mozilla Firefox and Apple Safari) and
with popular screen readers including NVDA, VoiceOver and TalkBack【382887034600027†L381-L388】.
If you use an older browser or different assistive technology, some
features may not work optimally.

Technical specifications

Accessibility of the Digisoul website relies on the following technologies to
function with the combination of web browser and assistive technologies on
your device:

• HTML and WAI‑ARIA for semantic structure and accessibility metadata
• CSS for presentation and colour contrast
• JavaScript for dynamic interactions and keyboard navigation

These technologies are necessary to ensure the site works with assistive
technology【382887034600027†L390-L399】.

Assessment approach

This statement was prepared on 07 November 2025 using a combination of
automated accessibility tools and manual assessments by an accessibility
specialist. We review the website’s accessibility at least annually and
update this statement accordingly.

Enforcement procedure

If you have made a complaint about accessibility and are dissatisfied with
our response, you may contact your national enforcement body. For users in
the European Union, this may be your country’s equality or digital
accessibility authority. For users in the United States, you may contact
the Civil Rights Division of the U.S. Department of Justice regarding ADA
compliance.