Frequently asked questions
How do I book a call with Digisoul AI Agency?
Use the booking form on this page to schedule a 15-minute discovery call at a time that works for you. The form sends your request straight to our team and we confirm within 24 business hours. Alternatively, email bd@digisoul.io or call +20 100 020 9111 directly during Cairo office hours (Sun–Thu, 10:00–18:00 EET).
How quickly does Digisoul respond to enquiries?
We respond within 24 business hours, often the same day for messages received during Cairo working hours (Sun–Thu, 10:00–18:00 EET). If your enquiry is time-sensitive, mention the deadline in your message and we will prioritise accordingly. There is no charge for the initial discovery call and no obligation to proceed.
Will Digisoul sign an NDA before discussing my project?
Yes. We sign mutual non-disclosure agreements on request before any sensitive project discussion. Send a draft with your initial enquiry or use ours — bd@digisoul.io. As an ISO/IEC 42001:2023 certified AI agency, we apply the same confidentiality standards to all client engagements regardless of size or scope.
What kind of AI projects does Digisoul take on?
We focus on three areas: AI consulting (strategy, governance, custom build) for MENA finance and risk teams, executive training (workshops, certifications, custom curricula), and SaaS products (Naqsh visual content, Diwan AI bilingual chat, DigiSoul Brain knowledge engines). Typical engagements range from a single workshop to multi-month transformation programs.
Does Digisoul work with clients outside MENA?
Yes. While our deepest expertise is in Saudi Arabia, UAE, Egypt, and the wider GCC, we work with global clients on AI consulting, training, and SaaS deployments. Our team operates in English, Arabic, and French. For non-MENA clients we run video sessions in your timezone and ship deliverables remotely.